Returns & Exchanges

Returns & Exchanges

You can return your order only if the following criteria are met:

1. The product was purchased within the last 30 days, is in the original packaging and is in resell able condition. Resell able condition means that it is still new and has never been applied, worn, or colored.

2. The product is proven to be defective by Always A Pro within 30 days of purchase.

How to start the return process:

1. Send us an e-mail at [email protected]. We are available Mon-Fri 8am-6pm EST.

2. Send the package with the materials back to Always A Pro with Your Name, Phone Number, Address, Order Number and a short explanation.

3. Save your tracking number from the shipment to ensure that it is delivered to us.

4. Once your package is received, we process the product within 2-3 business days.

Our Address:
Always A Pro
Att: Returns
PO Box 926
Deep River, CT 06417